If you do not have the information available you may call toll free:
Order Status: https://myorder.kalorik.com
Monday to Thursday 9am – 5pm, and Friday 9am – 4pm
Kalorik Customer Care
16175 NW 49th Avenue
Miami Gardens, FL 33014 United States
Your Satisfaction is 100% Guaranteed. If you are dissatisfied with your product for any reason, simply return within 30 days for an easy refund of your purchase, excluding shipping and handling. See our return policy for more information. Exceptions may apply.
If you are not happy with your purchase for ANY reason, simply send them back within 30 days for a full refund less the cost of shipping and processing.
NO Hassles! NO Fine Print! NO Frustrations!